Thank you so much, Catherine, for taking the time to reply to my question. I'm just here to help you sort things out without deleting last year's paychecks. Keep me posted on how these steps worked. Then, record them in QuickBooks once everything works as expected. Meantime, you can pay your employees via paper check just to get them paid. General troubleshooting steps are also provided on the Fix PSXXX errors article. If the error persists, you can follow step 2 of this article: Resolve payroll error PS038. If you're able to successfully send it, try to download the latest payroll updates again. After that, send payroll data by following these steps: Then, try to update to the latest release of QuickBooks Desktop.

To start, you'll want to consider disabling the antivirus in your computer temporarily, if you're using one. I'll be providing a few troubleshooting steps on how to get rid of the payroll error PS038.

I do appreciate the time and effort in contacting us. I can help you get rid of the error, Henry.

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